Growing up in rural England, Steve credits his mother for helping him see that there was a much bigger world to explore and that education was the key to unlock these opportunities. Through extensive career and personal travel across the U.S. and the world, Steve has learned the importance of listening deeply to understand the perspective of others. This empathetic mindset is what drives his team’s work of creating health benefits solutions that serve the evolving needs of customers. Steve leads Fidelity’s Health Care Group, which creates solutions to help customers plan for health care now and into the future, navigate the health care system with confidence, and streamline the process of paying for health care expenses. Follow Steve on LinkedIn.