A customer-obsessed leader, Joanna is passionate about helping the full needs of all age and affluence level investors to reach their goals. As President of Personal Investing at Fidelity Investments she supports the financial wellbeing of tens of millions of customers, and is responsible for everything from product innovation and the digital experience to customer service across all channels. Joanna is driving industry innovation with a focus on accelerating how Fidelity meets the needs of the next generation of customers. In her leadership role, she is a passionate advocate for diversity and inclusion and serves as an executive sponsor of Fidelity's Women's Leadership Group. Follow Joanna on LinkedIn for updates on Life at Fidelity and her perspective on customer engagement and experiences.